Free UK shipping on orders over £100

20% off jersey & shorts or tights when bought together with code 'BUNDLE'

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Shipping

PRICING & PAYMENT

The prices shown on our website are shown in GB pounds (GBP / £ / Sterling) and include UK tax (VAT - Value Added Tax).

Shutt Velo accepts Visa Debit/Electron, Mastercard, and Maestro cards as well as American Express/Amex.

If checking out on an Apple or Android device we now accept Apple Pay and Google Pay.

And of course you can also checkout with PayPal which appears next to the other payment options (Visa, Mastercard, etc) during the checkout process. All payments will be debited on debit/credit cards to Prendas Ciclismo at the time of ordering. 

Under no circumstances do Shutt Velo accept cheque, cash or postal orders.

UK SHIPPING

This page contains a summary of our UK and International delivery options. 

Shipping Costs:

  • Free UK Delivery on orders over £99.99
  • Standard UK Shipping £4.00

Royal Mail® 48

  • Used for orders under £99.99
  • 2-3 working days aim for delivery (but can sometimes take up to 4-5 days)
  • No tracking available
  • Safe place not available

    Royal Mail® 24

    • £5.99 for all orders
    • Tracking on delivery only
    • SMS updates available if a mobile number is provided
    • Safe place available at the checkout (22 character maximum)
    • Not a guaranteed service

    Royal Mail® Special Delivery Next Day

    • Available for £7.95
    • Tracking end to end
    • SMS updates available if a mobile number is provided
    • Safe place available at the checkout (22 character maximum)
    • Guaranteed usually before 1:00pm next day if order placed before 2:00pm

    INTERNATIONAL SHIPPING

    We do not use Royal Mail for International orders. As an international customer you will see that your country location and currency is automatically selected at the start of the order process to ensure accurate charges are applied at checkout. All international orders are shipped from UK using a standard or DHL express service chosen by the customer. Tax and duty charges to international addresses are displayed at checkout and paid by the customer to avoid in-country doorstep charges.

    Shipping Costs:

    • Free Delivery on orders over £100
    • International shipping & duty charges calculated at checkout. 

     

    CHARGES, CANCELLATIONS & STOCK

    Prices for postage and packing can be viewed above or in the shopping basket before placing an order. 

    Orders may be cancelled/amended in part or whole at any time prior to dispatch.

    Our stock levels are "live" so if it's available to add to your cart/basket then it's in stock and ready to ship immediately. We endeavour to keep all stock levels as accurate as humanly possible but sometimes items are missing or sold out. This is rare but can happen and Shutt will contact you via email or telephone if there are any missing items or problems with your order.

    Should you decide to cancel your order after it has been sent within 7 days of date of receipt, you may return the order for a full refund less return carriage costs. We do not charge a cancellation or re-stocking fee.

    As our orders are usually processed and dispatched within a few hours of receipt we strongly recommend cancellation/amendment notice is given to us as soon as possible.  Please give as much information as possible, for example, your order number, name, address and a contact telephone number if we have any queries.